Invoices issuing and subscribing is fully operational again.
Posted Feb 28, 2025 - 13:01 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 28, 2025 - 11:26 CET
Update
- Users who subscribe or upgrade their account to a higher tier did not receive invoices for the upgrade, and the subscription plan was not updated. - Subscriptions wasn't upgraded correctly. - There is no service disruption for existing subscriptions. - We are working towards a fix, and invoices will be reissued and subscriptions upgraded once the fix is deployed.
Posted Feb 28, 2025 - 10:59 CET
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 28, 2025 - 10:45 CET
This incident affected: Console (console.apify.com).