Partial outage

Incident Report for Apify

Resolved

This incident has been resolved. There was no data loss as requests are being retried, but some of the Actor runs may have failed. You can resurrect the failed runs (https://docs.apify.com/platform/actors/running/runs-and-builds#resurrection-of-finished-run) to continue running.

Posted Mar 11, 2024 - 16:45 CET

Update

While the proxy was the main affected component, the problem was related to our IAM service and other components like API, Actors or webhooks were affected as well.

Posted Mar 11, 2024 - 15:12 CET

Monitoring

We have experienced an outage of the service managing IAM from 12:50 to 13:00 UTC. This was due to a misconfiguration while releasing a new version. We have reverted the release and everything is operational again.

Posted Mar 11, 2024 - 14:08 CET

This incident affected: Proxy (Datacenter, Residential, SERP) and Console (console.apify.com), API (api.apify.com), Actors, Scheduler, Webhooks.