Actor runs are not starting up

Incident Report for Apify

Resolved

This incident has been resolved.
Posted Feb 16, 2021 - 23:18 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 16, 2021 - 22:48 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 16, 2021 - 22:42 CET

Investigating

Due to a system error, new worker servers for actor runs are not being spined up. As a result of this, the actor platform is under-scaled and new actor runs are not starting up.
Posted Feb 16, 2021 - 22:36 CET
This incident affected: Actors.